Customer Service Information Centre

Special Offer - Free UK Delivery!

Kirwan Center provides delivery to most countries. Usually it takes no more than 3 weeks for your order to be delivered. All orders are processed and shipped directly to your door.

Your order will be packaged discreetly for your privacy and protection. Included in the package will be your product, your receipt and information pertaining to product usage.

Once your order has been shipped, we will send you an e-mail to notify you that your product has left our facility. From this point, your product is only 7-21 days from arriving at your home or office. Please save this e-mail (shipping receipt) because in the unlikely event that your order has not arrived within 3 weeks, you can reply to the e-mail or use our 'Request Info' link and we will immediately rectify the situation.

We follow the procedures above in order to give our customers the best of all buying experiences, and to get the product in your hands as quickly as possible. Not only do customers love our products, but they also tell us they greatly appreciate the efforts we take to get the product in their hands as quickly and discreetly as possible. Happy customers result in a good business, and we do all we can to keep our customers happy.

Refund/Return policy

Our hassle-free return policy provides the assurance you deserve in your online purchase by offering a full refund on all our products.

Your complete satisfaction with our product is guaranteed.

Cancellation Policy

Your credit card is charged at the moment you make your order. Your order is usually shipped within a few hours once you have placed it on our site. Once your order has been shipped we are unable to cancel your order.